Effective Date: August 28, 2025

1. Processing Time

All orders are processed within 1-3 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods & Delivery Time

We offer the following shipping options:

  • Standard Shipping: 5-10 business days
  • Expedited Shipping: 2-5 business days
  • Overnight Shipping: 1-2 business days (selected at checkout)

Delivery times may vary depending on your location and carrier.

3. Shipping Costs

Shipping costs are calculated at checkout based on your chosen shipping method and delivery address. Free standard shipping may apply for orders over a certain amount, as specified on our website.

4. International Shipping

We ship to select international destinations. Delivery times and shipping fees vary by country. Customers are responsible for any customs duties, taxes, or fees imposed by their country.

5. Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment on the carrier’s website.

6. Lost or Damaged Packages

FOOTFLEX SHOES LLC is not responsible for packages lost or damaged during transit. If your package arrives damaged or is lost, please contact our support team at support@skiciktk.store within 7 days of delivery to file a claim.

7. Contact Us

For any questions regarding shipping, please contact us at:

Email: support@skiciktk.store

Website: https://skiciktk.store